ORDERING INFORMATION + SHIPPING & RETURNS
Please note that our online store is available for all of our USA Customers only. International Customers (including Canada & Mexico) should click here for a listing of our International Distributors.
Our knowledgeable customer service representatives are available to assist you, Monday through Thursday, 6:30 a.m. to 4:00 p.m., and on Friday, 6:30 a.m. to 2:00 p.m., Pacific Time. Call toll free 800.477.5969, or fax your order to 805.684.8594. The toll free number can be used from the continental USA, Alaska, Hawaii, Puerto Rico, and the Virgin Islands. To order by email, contact us at firstname.lastname@example.org
To order by mail, order requests should be sent directly to:
InHealth Technologies, 1110 Mark Avenue, Carpinteria, CA, 93013-2918, USA.
All orders are shipped FedEx Express Saver 3 day service. FedEx Overnight Delivery is also available upon request for orders placed before 2:00 p.m. Pacific Coast time.
Please contact Auto Control Medical at 800.461.0991, or fax orders to 800.699.5936
Products with Rx next to their name are prescription items. Please note that a prescription from a physician must be on file with Inhealth for these Blom-Singer products (individual Rx items must be specifically listed on the prescription). Caution: USA Federal law restricts these devices to sale by or on the order of a physician or licensed speech pathologist.
If you have any questions or dissatisfaction with a product, please return it with lot number and description of complaint to InHealth Consumer Affairs, 1110 Mark Avenue, Carpinteria, CA 93013-2918, or call 800.477.5969 and ask for InHealth Consumer Affairs, Monday through Thursday, 6:30 a.m. to 2:00 p.m., Pacific Time.
Return Goods Policy
All returned merchandise must have a Return Merchandise Authorization number (RMA), and must be unopened and undamaged. RMA numbers are obtained from InHealth Customer Service. Returns without an RMA will not be accepted. Products much be returned in unopened packages, with manufacturer's seal intact to be accepted for replacement or credit. Products will not be accepted for replacement or credit if they have been in possession of the customer for more than 14 days. Special order products are not returnable. There is a 20% restocking fee on all returned merchandise.
Check, Money order, VISA, Master-Card, Discover Card, or C.O.D. payments are accepted.
If you would like an additional catalog or would like one sent to a college or friend, please call our customer service representatives toll free at 800.477.5969. In Canada, call 800.461.0991
InHealth Products are available through authorized distributors worldwide. Please contact our customer service department for an International Distributor List or click here.